Help Center

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Answers to the questions we hear most. Find what you need without waiting on an email.

Getting Started

New to gainingSTEAM or VEX IQ? Start here.

For Participants

For the students competing: what to expect and how to prepare.

For Parents & Families

Supporting your student through the season and on event day.

For Coaches

Running a team: registration, meetings, and competition prep.

For Volunteers

Signing up, shifts, and volunteering at events.

How to become a gainingSTEAM volunteer

Sign in, pick your volunteer roles, and get ready to help at K-8 robotics events across Nebraska.

2 min read

Signing up for shifts

How to find an event that needs help and claim a volunteer shift.

2 min read

Tournament day: what to expect

Arrival, shift lengths, food, dress, ages, and volunteering at your own kid's event.

2 min read

Volunteer roles at a tournament

The cast of a VEX IQ event day — what each role does, and which one might fit you.

3 min read

Role guide: check-in

Confirm teams are present and get volunteers badged — you control the start of the tournament.

2 min read

Role guide: queuing

Get the right teams to the right field at the right time — you control the rhythm of the event.

2 min read

Role guide: field reset

Make the field ready for the next match — fast, careful, and open to any age.

2 min read

Role guide: practice field

Watch the practice field so every team gets a fair, safe turn to test its robot between matches.

3 min read

Role guide: robot inspection

Help every team pass inspection fairly — you're not robot police, you're coaches for legality.

2 min read

Role guide: scorekeeper referee

Record the score accurately and consistently — your accuracy protects fairness for every team.

2 min read

Being a judge

Interviews, notebooks, and deliberations — what judging at a local VEX IQ event is really like.

3 min read

The Judge Advisor

The vetted role that runs the judging room — sorting, pairing, assigning, and guarding the process.

2 min read

The Head Referee

The certified role that owns rulings and scoring on the competition field — and the crew that keeps them consistent.

4 min read

Role guide: floater

Fill the gap wherever it opens up — the role that keeps every other role covered.

3 min read

Role guide: setup & teardown

Build the tournament before anyone arrives, and pack it away after — the bookends of the day.

3 min read

Role guide: emcee

Call the matches and carry the room — the voice that turns a gym full of tables into an event.

3 min read

Role guide: pit admin

The help desk of the tournament — answer the question, or find the person who can.

3 min read

Volunteer certifications

Which official VEX IQ certifications exist, and how to record yours in your gainingSTEAM profile.

2 min read

Volunteer training sessions

Learn a role before event day — how gainingSTEAM training sessions work and where to find them.

1 min read

For Event Partners

Hosting and organizing a tournament.

About VEX IQ

How VEX IQ robotics competition works.