Help Center

Creating your account and signing in

What a gainingSTEAM account unlocks, and how signing in works.

Most of the site — the calendar, the blog, this Help Center — needs no account at all. An account is for doing things: volunteering, requesting roles, and managing your profile.

What an account unlocks

  • Volunteer signup — claim shifts at upcoming tournaments and events.
  • Volunteer roles — pick your roles, from the self-assignable ones (Volunteer, Coach, Supporter, Student) to requesting vetted leadership roles.
  • Your profile — your info and your certifications, so Event Partners can staff certified positions confidently.
  • Event Partner tools — approved EPs manage their tournaments here (see the EP guides).

Signing in

Click Log In in the site menu. Sign-in uses a secure Microsoft-hosted login: you can create an account with your email the first time through, and you'll get an account picker on later sign-ins so shared computers stay untangled. There's no separate "registration form" on our site — the first sign-in is the setup.

After you're in

Head to your Volunteer Roles page and pick what fits — How to become a volunteer walks through it — or go straight to Volunteer Signup to see which events need help.

Trouble signing in? Email [email protected] and we'll get you sorted.

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