Help Center

Creating or joining an organization

Every tournament is filed under an approved organization. How to create one, how staff approval works, the limit of 3, and how invitations work.

An organization is the roster your event teams are picked from: your club, school, or program. In gainingSTEAM, every tournament you create is filed under an approved organization, so this is the step between getting the Event Partner role and creating your first tournament. Being a member of an organization does not by itself give anyone access to an event.

You can get an organization two ways: create one, or join one by invitation.

Create an organization

  1. Sign in and open Organizations from the menu.
  2. Select New organization, enter the organization's name, and select Create organization.

Awaiting approval

A new organization starts as Awaiting approval, and gainingSTEAM staff are emailed to review it.

  • You can see it on your Organizations page while you wait.
  • You can't invite anyone to it until it's approved. Invitations unlock once it is.
  • Manage Tournaments won't show a New Tournament button until you belong to an approved organization. It tells you your organization is waiting on staff instead.
  • If it isn't approved, you can file it again.

The limit of 3

You can create up to 3 organizations at a time. The count covers organizations you created (or staff created for you) that are awaiting approval or active. Ones that were not approved don't count, and neither do organizations you joined by invitation. If you need more than 3, ask gainingSTEAM.

If gainingSTEAM creates it for you

A gainingSTEAM admin or staff member can create an organization on your behalf, for example when you ask us to. It is active right away, and you are its first organization admin, so you can start inviting people at once.

Join an organization by invitation

You can't browse and join an existing organization yourself. Joining is by invitation only.

If you're the organization admin and want to invite someone:

  1. Open your organization from the Organizations page. The Invitations section is for organization admins. Until the organization is approved it shows as locked, and the invite form appears once it is approved.
  2. Enter the person's email address and select Send invitation.
  3. The invitation can only be accepted by signing in with that exact email address, and it expires after 14 days. If it lapses, send a new one.

If you've been invited:

  1. Open the email. The link takes you to Accept an invitation with the code already filled in.
  2. If the code isn't filled in, copy it from the email and paste it into the Invitation code box at Accept an invitation.
  3. Make sure you're signed in with the same email address the invitation was sent to, then select Accept invitation.

Once you've joined, you'll see the organization on your Organizations page.

Next steps

With an approved organization, you're ready to create your event on VEX Events and then create the tournament. The whole path is on the Event Partner checklist.

Still stuck? Email [email protected] and we'll get you sorted.

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